Category: Management

  • The One-Minute Manager

    Largely taken from the book of the same title.

    Table of Contents

    One Minute Manager

    • If a problem exists without a solution, it’s just a complaint
    • The Number 1 motivator is feedback on results
    • Don’t let annoyances build address early to stop it building
    • Build people up don’t tear them down
    • Be tougher then supportive (not the other way around)
    • Create a team of partners

    One Minute Praising

    • Praise people as soon as possible & be specific with that praise
    • Tell people how good you feel about it and how it helps (give them context)
    • Pause so people can absorb what you have said
    • Encourage them to do more of the same
    • Make it clear you have confidence in them and support their success

    One minute redirect (if a mistake or improvement is needed)

    • Re-direct as soon as possible
    • Confirm the facts and review the issue – be specific
    • Express how you feel and what the impact is
    • Pause and give time for reflection
    • Let them know they are better than their mistake and that you think well of them as a person
    • Remind them that you have confidence and trust in them
    • Realize when the re-redirect is over

  • What makes a Great Manager?

    Taken from

    Table of Contents

    Interestingly, when i created this page i started by calling it “Good Managers” but i like the term “Great Managers” better.

    Borrowing an Abbreviation from one of my Managers and adding my own twist.

    V.V.P.S.T ( Visible, Vocal , Positive, Safe and Trusted)

    Be Visible

    Be Vocal

    Be Positive

    Make people feel Safe and Trusted (see the above You Tube Video by Simon Sinek)

    A few Additions i have learnt along the way

    small things – give people recognition tell them well done, sometimes small things can be very powerful one that sticks in my mind was turning up to shift work on Xmas Eve on my own covering 3 datacenters and monitoring 100 of computer systems to find by boss had left be a 2£ Xmas selection box

    really listen and take an interest in people

    understand what makes different people tick.

    don’t let other people pass their problem on their back to you, empower colleagues to make their own decisions.

    Other Reading

    See all the other posts in the management category.